Complete Solar Sulutions Ltd Privacy Policy

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At Complete Solar Solutions Ltd, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our services, website, and products. By using our services or providing us with your information, you consent to the practices described in this policy.

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1. Information We Collect

We may collect various types of information, including but not limited to

1.1. Personal Information: This includes your name, contact information, address, email, and phone number. We may also collect information about your energy usage and payment details for billing purposes.

1.2. Website Usage Information: When you visit our website, we may collect information about your browsing behavior, IP address, and device information using cookies and similar technologies.

1.3. Communication Data: If you contact us, we may store your communication and related information.

1. How We Use Your Information

We use your information for the following purposes:

2.1. To Provide Services: We use your personal information to provide solar installation services, handle inquiries, and respond to your requests.

2.2. Marketing and Communication: With your consent, we may send you information about our products, promotions, and other updates.

2.3. Business Operations: We use your data for internal purposes, such as data analysis, improving our services, and ensuring the security of our systems.

2.4. Legal Compliance: We may use your information to comply with legal obligations or protect our rights.

1. Sharing of Information

We may share your information with third parties for specific purposes, including:

3.1. Service Providers: We may share your data with trusted service providers who help us operate our business, including but not limited to payment processors, marketing agencies, and customer support providers.

3.2. Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

1. Your Privacy Choices

4.1. Opt-Out: You can opt out of marketing communications at any time by following the instructions in the email or contacting us directly.

4.2. Access and Correction: You can access and correct your personal information by contacting us. We will make reasonable efforts to verify your identity before fulfilling such requests.

4.3. Data Retention: We will retain your data as long as necessary for the purposes described in this policy or as required by law.

1. Security

We take measures to protect your information from unauthorized access and maintain data security. However, no method of transmission over the internet or electronic storage is completely secure.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other appropriate channels.

1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [contact information].

By using our services, you consent to this Privacy Policy. Please read it carefully and review it periodically for any updates. Last Updated: October 2023